Technical Advice & Support

• Assess technical waste information and provide clear, informed waste management guidance to internal stakeholders and external customers.
• Facilitate workshops such as BAT assessments, optioneering sessions, and strategy development activities.
• Stay up to date with global developments in decommissioning and waste services, supporting innovation across the business.

Project & Opportunity Management

• Manage technical service projects—including characterisation work—ensuring scope, schedule, and cost are controlled effectively.
• Lead the development of expert and alternative treatment service opportunities, working closely with the Customer Team to identify and progress new leads.
• Maintain accurate and up‑to‑date information in the Customer Relationship Management (CRM) system.

Procurement & Business Support

• Support procurement of new and existing waste services by producing technical scopes, business cases, and change papers.
• Contribute to strategic opportunity development across the wider business.
• Act as Business Change Manager for relevant projects when required.

Continuous Improvement & Governance

• Identify and implement improvements within the department and wider organisation.
• Support customer and service‑provider audits.
• Manage budget responsibilities in line with delegated authority.

Stakeholder Engagement

• Build and maintain strong working relationships with internal teams, service providers, and customers.
• Plan and facilitate stakeholder engagement activities such as workshops, teleconferences, and data‑gathering sessions, ensuring outputs are analysed and next steps clearly defined.